| Behavioral Analytics |
| Funnels |  |  |  | | Cohorts |  |  |  | | Events |  |  |  | | Trends |  |  |  | | Session Analytics |  |  |  | | Uninstall Tracking |  |  |  | | Unified User Profile |  |  |  | | Pivots |  |  |  | | Flows |  |  |  | | Shared Boards |  |  |  | | Advanced cohorts with retention modes (Bracketed Cohorts, Unbound Cohorts, Power User Curve) |  |  |  | | Aggregated Event Properties |  |  |  | | Composite Events |  |  |  | | Segment Comparison |  |  |  | | Functions and Formulas |  |  |  | | Event Comparison |  |  |  | |
| Messaging Channels |
| Push Notifications |  |  |  | | In-App Messages |  |  |  | | App Inbox |  |  |  | | Web Push |  |  |  | | Web Pop-up |  |  |  | | Web Native Display |  |  |  | | Visual Editor |  |  |  | | Email |  |  |  | SMS (Bring Your Own Service Provider) |  |  |  | | Webhooks |  |  |  | | App Native Display |  |  |  | | Google Ads |  |  |  | | Facebook Audiences |  |  |  | | WhatsApp Connect |  |  |  | | WhatsApp Direct |  |  |  | | RCS |  |  |  | | SMS(Native) |  |  |  | |
| Orchestration |
| Journeys |  |  |  | | IntelliNODE |  |  |  | | Content Manager |  |  |  | |
| Templates |
| Basic Templates (Email Only) |  |  |  | | Scribe |  |  |  | |
| Lifecycle Optimization |
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| Campaign Optimization |
| Message A/B Tests |  |  |  | | Best Time to Deliver |  |  |  | | Send to All Devices |  |  |  | | Email Editor |  |  |  | | Enhanced Push Delivery |  |  |  | | Product Experiences |  |  |  | |
| Segmentation |
| Psychographic |  |  |  | | Behavioral |  |  |  | | Live User |  |  |  | | Recency Frequency Monetary |  |  |  | | Intent-Based |  |  |  | | Custom List |  |  |  | | Email subscription groups |  |  |  | |
| Individualization |
| Reminders |  |  |  | | Product Recommendations |  |  |  | | Bulletins |  |  |  | | Linked Content |  |  |  | | Liquid Tags |  |  |  | | Geofencing |  |  |  | | Catalog Send-Time Personalization |  |  |  | | Constant Property Campaign |  |  |  | |
| Data Management |
| Schema Design |  |  |  | | API access (Import and export via API) |  |  |  | | CSV Downloads |  |  |  | | CSV Uploads |  |  |  | | GCP Export |  |  |  | | SFTP Data Imports |  |  |  | | Localized AWS Instances |  |  |  | | Batch Data Export to AWS S3 |  |  |  | | AWS EventBridge |  |  |  | | Bulk export to Mixpanel |  |  |  | | Bulk export to mParticle |  |  |  | | Bulk export to Amplitude |  |  |  | | Bulk export to Segment |  |  |  | | Bulk export to Azure |  |  |  | |
| Access & Workflows |
| 2-Factor Authentication |  |  |  | | Single Sign-on (SSO) |  |  |  | | Role-Based Access |  |  |  | | Advanced Role-Based Access |  |  |  | | Campaign Approval Workflows |  |  |  | |
| Customer Success |
| Online Support |  |  |  | | Customizable Support |  | Available | Available | |
| Category Rewards Management |
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| Data Retention Policy | 3 years | 3 years | 10 years | |